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Posted on: January 3, 2018

New Customer Service Initiatives Coming In 2018 for Building Department

Construction Management Progress Meetings – Reoccurring meetings available for construction projects at the request of the contractor, designer, and owner/s. These meetings have been used by large project managers such as P&G and Dominion Energy. Lima Allen County Building Department staff, project design professionals, management staffs and owner/s meet in advance and throughout the project to coordinate design and construction inspections, ensuring projects are optimally coordinated.

Owner Notification Process – Issuance of 30 day project reminder statuses. In the past, design professionals have been notified if information on original plan submission is incomplete or insufficient for full approval. Beginning in 2018, owners and developers will be copied on design professional request communications for updates and additional information required for plan approval. Owners and developers will also be copied on requests for information exceeding the 30 day reply window.

For more information on these initiatives, please contact Amy Harpster, Building Official at 419-221-5215.
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