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The best contact point for Department of Utilities services is our
Customer Service Office. Located at 424 N. Central Avenue (the former
Train Depot), this office is staffed 8:30 to 4:30
Monday through Friday. Convenient drive-through service is available
until 5:00. You can also contact us by phone at (419)
221-5252 or
e-mail us. Our customer service representatives are here to assist
you with, or answer your questions about:
Important Changes in Procedures for Utility Services
| New Services |
Final Readings |
Bill Payments |
| Name/Address Corrections |
Payment Plans |
High Usages Problems |
| Explanation of Charges |
Frozen Meters |
Backflow Prevention |
A number of common questions can be answered by visiting our Customer Information page. Also check here for handy Water Tips about safe and efficient use of water.
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