To begin the claim process with the City, please fill out the claim information form Opens a New Window. , or if you prefer, print and mail the form located here Opens a New Window. . Please include as much detail as possible, and provide copies of any pictures and repair estimates. Once your claim has been reviewed by the appropriate department, it will be set for a claims advisory meeting at the Law Department. You are invited to attend if you have any additional information to present, however it is not necessary that you do so. Once a decision has been reached, you will receive a letter from the City advising you of the result, usually within 14 days after the meeting. *If your claim involves damage to a motor-vehicle, you must repair the vehicle as soon as possible using any insurance or other accessible funds. IF there is negligence by the City it will only consider approval of reimbursement for any damages up to the amount of the claimant’s deductible. The City will only consider approval of reasonable rental car costs not exceeding 14 days. The City will not consider claims that are more than 2 years from the date of occurrence.